Shipping + Return Policy

ORDER PROCESSING

All items are made to order. In stock items are processed within 10 business days, excluding weekends and holidays.

 

 Processing Time

Shipping Time

Standard Shipping

10 Business Days

2-4 Business Days

Express Shipping

Currently unavailable 

Currently unavailable 

Preorders

As soon as item is available

2-4 Business Days


Any order placed and processed will not be shipped on Saturday, Sunday or a national holiday. Your package will be shipped on the next business day.

FOR PREORDERS: Please refer to the specific product page for processing and shipping times as they may fall outside of our usual processing window.

Rush orders

If you need a rushed order, please email us info@trendidesignsbyandrea.com before placing your order to ensure your desired timeline can be met. If our team approves your rush order request, select Express shipping at checkout. Rush orders still require 1-2 business days for processing, excluding holidays and weekends, in addition to 2 business days for shipping.

SHIPPING 

Free standard US shipping on all orders $100+

Usually, it takes 3–7 days to fulfill an order, after which it is shipped out. Once your item(s) is shipped, you will receive a tracking number to the email that was provided with your order.  The shipping time depends on your location, but can be estimated as follows:

  • USA: 2–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • International: 10–20 business days

*COVID 19 UPDATE: There may be shipping delays due to the current COVID 19 crisis. Orders are processed in a manner that ensures the safety for all parties involved and shipping companies are experiencing delays, including USPS, our primary shipping agency. Please allow 7-10 business days for shipping. Thank you for your patience as you shop during this time.

For additional shipping options, such as express shipping, please review the rush order policy, contact us at info@trendidesignsbyandrea.com and your request Express shipping at checkout. Please note that expedited orders still require 1-2 business days for processing, excluding holidays, in addition to 2 business days for shipping.

We are not responsible for any merchandise that is lost, stolen or delivered to the wrong address. Please double check all shipping information prior to submitting your order. Contact your local post office for any questions concerning missing packages.

Shipping costs are NON-REFUNDABLE. 

RETURNS

At Trendi Designs by Andrea, 100% customer satisfaction is our #1 Goal. However, we do NOT offer refunds for any reason. 

Trendi Designs by Andrea is not responsible for any discount codes, promotions, fees, or funds lost or forgotten due to failure to input any codes for promotions. We are not responsible for any order cancelation or refunds due to failure to select the appropriate payment method.

Return policy is effective once order is placed. Orders cannot be cancelled. We offer store credits for items returned within 7 days of order delivery date. Items must be unworn and undamaged. Returns requests must be approved before item is returned. If item is no longer available, your store credit can be used to purchase any available item. A refund will not be issued. 

Please submit your return requests via the Returns Center. A member of our team will review and process your request within 1-2 business days.

If you received the wrong item or defective/damaged item (any item not in its original condition, is damaged or missing parts for reasons not due to our error), please submit your return requests via the Returns Center and include images of the damaged items. We will happily replace and cover all shipping costs associated with returning the item(s). 

Please do not send your purchase back to the manufacturer.

Any damaged item must be returned within 7 days of order delivered date.

You will be responsible for paying for your own shipping costs for returning your item. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please contact return@trendidesignsbyandrea.com for additional questions.